Availity Phone Numbers and Emails

Toll-Free Number:

  • (800) 282-4548

Customer Service:

  • (877) 927-8000
    Revenue Cycle Management Customers

Legal:

  • (800) 826-6762
    Compliance and Ethics Helpline

Technical Support:

  • (800) 973-3957
    Patient Access Customers

Availity Email:

Legal
Privacy Inquiries
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How to Contact?

Most Popular Number:

(800) 282-4548
Total calls: 42 Issues resolved: 2 Last call: Mar 11, 2024

What Is the Availity Customer Service Phone Number?

There are multiple phone numbers for Availity customers can use to contact the support team with their queries, doubts, and problems. The toll-free Availity phone number is one of the public pieces of information you can use to get the necessary assistance. If you have inquiries related to revenue cycle management, the Availity phone number to dial is 1-877-927-8000. The company has ensured customers can quickly contact the support team by introducing different Availity provider phone numbers for various purposes. Yet another Availity contact number that can help with compliance ethics queries is 1-800-826-6762. For assistance related to patient access, call Availity by dialing 1-800-973-3957. No matter your problems, there is always a phone number to contact Availity.

Can I Contact Availity Customer Support via Email Address?

No information is available for Availity contact via email to contact customer support. The only email address that is made public for privacy inquiries is privacyoffice@availity.com. However, other ways exist to contact Availity customer service and get their response in your inbox. Start by visiting the company’s official website and clicking the Contact Us option. Following this, customers are presented with different Availity support departments. You must choose among the following options- contact a sales associate or customer support or become a vendor or partner. Once you decide to get the necessary Availity customer support, click on Submit request under the respective category and fill out the form. Input the required details, and you will hear back from the Availity customer support team after they review your submitted request.

What Are Availity Help Support Business Hours?

While there are several Availity helpline numbers, the company has limited operational hours. So if you would like to directly talk to one of the representatives by calling the Availity help desk, it’s best to contact them during the support business hours. All the Availity contact phone numbers are available from 8:00 AM to 8:00 PM ET, Monday through Friday. The automated voice will receive your calls on the weekends. However, if you would particularly like to talk to a representative, it’s best to dial the provided Availity contact numbers during office hours. If you face an issue outside the operational hours, visit the website to understand the services better and discover a temporary solution.

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Contact Information

Availity Website:

Availity Help Center:

Corporate Office Address:

Availity, LLC.
5555 Gate Pkwy, Ste. 110
Jacksonville, Florida 32256
United States

Other Info (opening hours):

Hours:

Monday - Friday: 8:00 am - 8:00 pm Eastern


Other Location:

510 East 96th Street, Ste. 400

Indianapolis, IN 46240


8th Floor, B Wing, M2 - Madhuvana North Avenue

Manyata Embassy Business Park, Outer Ring Road,

Nagawara, Bangalore – 560045

Tel: (080) 6751 9600 - 9620

More contact details

Availity Rating Based on 57 Reviews

Rating details

1.2
more details
Customer service
Website
Product or Service Quality
Reliability

Rating stats

Rating trend

Summary of Availity Customer Service Calls

54 TOTAL
CALLS
14:29 AVG CALL
DURATION
13% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Availity?

Request for Information Question:

  • “New payer status”
  • “Identity Verification Form (confirmation)”
  • “Nee to update my phone number to confirm password”

Account Question:

  • “Password”
  • “Can't login and I need to know who I got paid for....”
  • “Locked out of account”

Payments and Charges Question:

  • “Deposit issue”
  • “Electronic payment”

Staff Question:

  • “Additional service”

Product/ Service Question:

  • “Problems with the system”

Activation/ Cancellation Question:

  • “Activate account”

Website/ Application Question:

  • “Signing up for your site in billing”

Other Question:

  • “Find EOB from medicare”
  • “Verify checks cashed at same bank”
  • “Help setting it up”

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