Contact Availity Customer Service
Availity Phone Numbers and Emails
Toll-Free Number:
-
(800) 282-4548
Customer Service:
-
(877) 927-8000Revenue Cycle Management Customers
Legal:
-
(800) 826-6762Compliance and Ethics Helpline
Technical Support:
-
(800) 973-3957Patient Access Customers
Availity Email:
Legal
Privacy Inquiries
Contact Information
Availity Website:
Availity Help Center:
Corporate Office Address:
Availity, LLC.
5555 Gate Pkwy, Ste. 110
Jacksonville,
Florida
32256
United States
Other Info (opening hours):
Hours:
Monday - Friday: 8:00 am - 8:00 pm Eastern
Other Location:
510 East 96th Street, Ste. 400
Indianapolis, IN 46240
8th Floor, B Wing, M2 - Madhuvana North Avenue
Manyata Embassy Business Park, Outer Ring Road,
Nagawara, Bangalore – 560045
Tel: (080) 6751 9600 - 9620
Summary of Availity Customer Service Calls
54
TOTAL
CALLS
CALLS
14:29
AVG CALL
DURATION
DURATION
13%
ISSUES
RESOLVED
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Availity?
Request for Information Question:
- “New payer status”
- “Identity Verification Form (confirmation)”
- “Nee to update my phone number to confirm password”
Account Question:
- “Password”
- “Can't login and I need to know who I got paid for....”
- “Locked out of account”
Payments and Charges Question:
- “Deposit issue”
- “Electronic payment”
Staff Question:
- “Additional service”
Product/ Service Question:
- “Problems with the system”
Activation/ Cancellation Question:
- “Activate account”
Website/ Application Question:
- “Signing up for your site in billing”
Other Question:
- “Find EOB from medicare”
- “Verify checks cashed at same bank”
- “Help setting it up”
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Availity